Shipping policy

Processing Time
All orders are processed within 1–3 business days. Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time & Rates
We offer the following shipping options:

• Standard Shipping – 2–4 business days (rates calculated at checkout)

• International Shipping – 7–14 business days (fees and delivery times vary by destination)

Shipping Partners
We work with trusted carriers such as J&T Express, Poslaju, DHL, and Ninjavan to ensure timely and secure delivery.

Order Tracking
Once shipped, a tracking number will be emailed to you. You can use this number to track your order on the carrier’s website.

Customs & Import Fees (International Orders)
Buyers are responsible for any customs duties, taxes, or import fees that may apply. We recommend checking with your local customs office before placing an international order.

Address Accuracy
Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

Delays
While we strive for on-time delivery, occasional delays may occur due to weather, customs, or courier issues. We appreciate your understanding.

Questions?
If you have any concerns or need help with your shipment, feel free to contact us at alluringartistrymy@gmail.com.my.